Tag Archives: insights

March 2024 – Edition

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Dear Valued Readers,

Welcome to the electrifying March edition of foreSIGHTS 2024! This month, we’re buzzing with excitement to unveil some groundbreaking advancements at the forefront of data analytics. Buckle up, because you’re about to witness the future of making informed decisions!

What’s trending? Meet Devin, Your AI Software programmer!

Did you know that geniFLASH has many things in common with IPL?

Partner Enablement Program: Tech and Sales

geniFLASH’S Feature >> Stunning New UI/UX is Coming!

Upcoming Webinar >> Your journey to data driven excellence!

We hope you find this edition informative, and we look forward to connecting with you soon!

Best Regards,
Team geniSIGHTS

Meet Devin, Your AI Software programmer!

Remember those nail-biting Terminator movies where AI became self-aware and almost wiped out humanity? (Shudders) Well, fear not! The future of AI is looking a lot brighter, thanks to Devin.

That’s right, Devin isn’t here to conquer us – it’s here to help us be way more productive. This AI software engineer is like your ultimate coding buddy, able to write code, fix bugs, and even learn and adapt on its own.

Imagine: no more late nights wrestling with a stubborn line of code. Devin can tackle those headaches while you focus on the bigger picture.

Think of Devin as your personal coding sidekick, ready to work tirelessly by your side or independently complete tasks you can review later. Pretty cool, right?

The world of work is changing, and Devin is here to usher in a new era of AI-powered productivity. So, buckle up and get ready to see what the future holds! Read more @ https://indianexpress.com/article/explained/explained-sci-tech/meet-devin-ai-first-autonomous-ai-software-engineer-9212537/

Did you know that geniFLASH has many things in common with IPL?

“Cricket is a religion in India, and the IPL is its grand festival, where players become warriors, stadiums turn into battlegrounds, and fans unite in a chorus of cheers and emotions.” – MS Dhoni

Here are 5 things common between IPL and geniFLASH.

Sounds interesting? Book your demo at https://lnkd.in/gajZW4tB

geniFLASH Partner enablement program

Are you ready to unlock the power of AI-driven insights for your customers? Join our thrilling Partner Enablement Program and let’s embark on a journey of success together!

Offer your customers our innovative AI platform that generates automated, actionable insights tailored to their unique needs. With comprehensive technical and sales support, you’ll be equipped to navigate the world of AI and data analytics with confidence.

Elevate your customer experience, unlock new revenue streams, and redefine what’s possible. Embrace the future of AI-driven insights and watch your business soar.

Contact us today to learn more about this thrilling partnership opportunity! Request for meeting at https://lnkd.in/gajZW4tB

geniFlash’s Stunning New UI/UX is Coming!

Thanks to valuable feedback, our design team has crafted a visually captivating yet highly functional interface. On April 30th, experience AI-driven insights like never before with polished aesthetics, streamlined workflows, and optimized features that will revolutionize how you interact with data.

Get ready to be wowed by a sleek, modern UI that seamlessly blends form and function. This redesign is a game-changer, elevating your productivity and decision-making capabilities.

Mark your calendars and prepare for an extraordinary journey as geniFlash ushers in an exciting era of cutting-edge design meets data analytics.

Upcoming Webinar >> Your journey to data driven excellence!

We’re excited to announce that our upcoming webinar on geniFLASH, the revolutionary AI-powered analytics platform, is being planned for next month!

In this webinar, you’ll learn how geniFLASH can transform your business intelligence by providing:

  • Personalized Insights: Get tailored analysis and recommendations based on your specific role and goals.
  • Conversational Interface: Ask questions and receive clear, actionable answers from your data.
  • Improved User Adoption: Stop struggling with static reports – geniFLASH makes data analysis easy and engaging.

Exact Date to be Confirmed Soon:

We’re finalizing the details and will share the exact date and registration link closer to the event. Stay tuned for further updates!

Conversational AI-led analytics is indeed the game-changer for contact centers | Part 3 of 3 | geniSIGHTS

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Let’s understand how a conversational AI can help connect the problems to the solutions effectively in real-time. Take an instance where there is a conversation between a customer care executive of a fashion store and a customer that is effectively solved with the help of a conversational AI.

The conversational AI uses sentiment analysis to understand the customers’ state of mind, makes recommendations to the executive for better solutions, and quick recommendations related to the offers of the brands the customer liked or has in their wishlist increases the overall satisfaction of the customer.

This is how conversational AI helps in solving customers’ issues in real-time. Many contact centers are already infusing AI into their operations and help desk tasks. Although AI is not going to eliminate the staff, it is going to aid a huge scale-up of the help desk services.

Are you a contact center organization looking for real-time & customized analytics solutions for your business?

We have a product explicitly designed to cater to your analytical needs. Get in touch with us at info@genisights.com or contact@flash.genisights.com to schedule an appointment today!

You can likewise visit our website https://flash.genisights.com/ to know more about our product.

You would have learned how Advanced Analytics aids the contact centers to enhance the customer experience thereby converting contact centers to revenue centers. Our Conversational AI product FLASH comes in handy providing meaningful insights in just a matter of seconds.

Conversational AI-led analytics is indeed the game-changer for contact centers was a 3 part blog. The part 1 concentrated on the problems faced by the contact centers which was followed by the solutions conversational AI could offer in part 2 and how the conversational AI solved the problems in real-time in part 3 of the blog.

Analytics Adoption: ‘Precanned insights’ vs ‘Real-time insights’

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Organizations have lots of data, reports, and insightful dashboards but are they actionable? How easy for the organization to leverage insights from Dashboards?

Max is disappointed with the insights provided by Julie. Alex said he will talk to the Dashview team to build the reports quickly.

The Dashview needs 2 more days to build the reports.

Alex volunteers to fix the meeting with the FLASH team the next day.

Team FLASH demonstrated FLASH to Max and his team. Max was stunned to see that FLASH not only generated the insights quickly but the insights are real-time insights.

FLASH can power your decision making as well. What are you waiting for? Contact the FLASH team @ info@genisights.com or visit the website https://flash.genisights.com/